AI Transparency

EU AI Act 2024/1689 Article 50 disclosure: You are interacting with an AI system. Kaiku uses generative AI models to produce responses, insights and communication analyses. This page clearly describes which AI services we use, for what purpose, and how your rights are protected. This page complements our Privacy Policy (section 5) and Terms of Service (section 7).

1. AI service providers we use

We use the following AI providers: (a) Anthropic Claude (Opus, Haiku) — conversations, analyses and image analysis; (b) OpenAI — fallback for conversations and image analysis, light classifications and nutrition estimates, speech-to-text (Whisper), text-to-speech (TTS) and real-time voice conversation (Realtime API); (c) Google Gemini — secondary fallback and background summaries; (d) Groq Whisper — fast speech recognition for the chat voice button and Quick-Log. GDPR Art. 28 data processing terms apply to each provider as part of their standard terms, and transfers to the US rely on Standard Contractual Clauses (SCC); the current status is available from team@kaiku.live. AI providers may retain API data for a limited period for abuse monitoring, under their own terms.

2. AI can produce incorrect content (hallucinations)

Generative AI models can produce factually incorrect, misleading or incomplete content ("hallucinations"). This is a known limitation of current technology. Do not rely on AI responses for medical, legal, financial or safety-critical decisions. Always verify critical information with a professional or authoritative source. Kaiku is not liable for decisions made solely on the basis of AI responses.

3. Kaiku is NOT a medical device

Kaiku is a wellness app, not a medical device under EU Medical Device Regulation 2017/745. The app does not diagnose, treat, alleviate or prevent disease. It does not replace a doctor, therapist, psychiatrist, psychologist, physiotherapist or nutritionist. The self-assessments contained in the app (PHQ-9, GAD-7, ECR-R) are reflection tools — not diagnoses. In an acute health situation: emergency number 112, MIELI crisis line 09 2525 0111, Sekasin chat, Nollalinja 080 005 005.

4. No automated decisions (GDPR Art. 22)

Kaiku does not make automated decisions concerning you that have legal or similarly significant effects (GDPR Article 22). The AI suggests, you decide. For example: the AI may suggest you consider talking to a therapist, but acting on it is your decision. The AI may flag a risk in couple mode (communication-pattern analysis), but that is decision support, not an automated intervention. You have the right to request human review of any AI-generated response or analysis: team@kaiku.live.

5. Hume AI — coming in a later version (estimated Q4/2026)

Hume AI and other biometric emotion recognition are NOT used at the 1 June 2026 launch. We plan to add Hume AI's biometric emotion recognition from voice input in a later version (estimated Q4/2026). Under the EU AI Act this is high-risk emotion recognition AI. When it launches: (a) it will be opt-in, off by default; (b) it will not be used in workplace or educational contexts (AI Act prohibition); (c) the privacy policy will be updated and we will ask for separate consent; (d) you can disable it at any time.

6. Your rights in AI processing

The EU AI Act and GDPR grant you the following rights: (a) Know when you are talking to an AI — disclosed clearly in every relevant screen; (b) Request human review of any AI-generated response: team@kaiku.live; (c) Decline to use AI recommendations — you can always refuse, ask differently or end the conversation; (d) Withdraw consent for AI processing (Settings → Consents); (e) Receive a reasonable explanation of how the AI arrived at its response (request: team@kaiku.live); (f) File a complaint with a supervisory authority: Finnish Data Protection Ombudsman (tietosuoja@om.fi, www.tietosuoja.fi) or the EU AI Act authority once designated in Finland.

7. Where nutrition values come from

In meal analysis, AI estimates the nutrition values. When a match is found, Kaiku checks everyday foods against Fineli and named branded products against Open Food Facts, and scales their values to the amount eaten. Sources: Finnish Institute for Health and Welfare, Fineli (release 20), licensed under CC BY 4.0; Open Food Facts, available under the Open Database License (ODbL). The Finnish Institute for Health and Welfare and Open Food Facts are not Kaiku's partners and are not responsible for the values Kaiku calculates.