Terms of Service
Last updated: 24 April 2026 (v3.1)
1. Service and Provider
Kaiku ("Service", kaiku.live and the Kaiku iOS/Android mobile apps) is an AI-assisted personal wellness mentor supporting balance of body, mind, nutrition and relationships. The Service is provided by Tomi Ansamaa, Mannerheimintie 12 A, 00100 Helsinki, Finland, tomi.ansamaa@gmail.com ("Provider", "we"). By using the Service you accept these terms and agree to comply with them. If you do not agree, do not use the Service. Together with the Privacy Policy, these terms form a binding agreement between you and the Provider.
2. Not a Medical Service — Disclaimers
**Kaiku is a wellness application: couple guidance, self-reflection, and a wellness companion.** It is not a medical device, and it is not psychotherapy, therapy, or a doctor or psychologist visit. The Service does not diagnose, treat or prevent any disease. The AI assistant is a reflection tool — not a therapist, psychologist, psychiatrist, doctor, physiotherapist, dietitian, lawyer or financial advisor. Use your own judgement, especially for medical, legal or safety-critical decisions — AI suggests, you decide. Kaiku provides crisis detection and routing to emergency resources (the app shows locale-appropriate numbers such as 112 in the EU/EEA, MIELI 09 2525 0111 and Nollalinja 080 005 005 in Finland); in an acute crisis contact your local emergency number or crisis line immediately. Product-specific disclaimers (workouts, nutrition, mental health, couple mode, medication) are shown in-context within the app where the relevant feature is used.